Privacy Policy

This Privacy Policy explains how Rumnair International Trading Ltd. (GSTIN: 27ABIFR4259F1ZY), which operates Raw Aura Club, collects, uses, and protects information from visitors and customers of Raw Aura Club. It applies to our website, our official social media pages, and all products we sell.

Information We Collect

Personal information. We collect details you choose to give us when you create an account, place an order, sign up for our newsletter, write a review, fill in a form, or contact us. This usually means your name, email address, phone number, and delivery address.

You can browse our website without sharing any of this. We only need it when you want to order or use certain features.

Non-personal information. When you visit our site, we may automatically collect technical details such as your browser, device type, operating system, and internet service provider. This information does not identify you personally.

How We Use Your Information

We use what we collect to:

  • Process and deliver your orders, and send you order updates
  • Respond to your questions and support requests
  • Improve our website, products, and service, based on feedback and on how customers use the site
  • Run promotions, contests, and surveys
  • Send you news and offers, if you have signed up to receive them

Sharing Your Information

We do not sell, trade, or rent your personal information to anyone.

We share it only with the partners who help us fulfil your order, such as payment gateways and courier companies, and only as much as they need to do that job.

We may share general, combined data that does not identify any individual (for example, how many visitors we get from a city) with our business partners and advertisers.

Payments

Payments on our website are handled by secure third-party payment gateways. We do not store your card or bank details.

Cookies

Our website uses cookies to remember your preferences and give you a smoother shopping experience. You can set your browser to refuse cookies or to alert you when they are being used. If you turn them off, some parts of the site may not work properly.

How We Protect Your Information

We follow appropriate practices for collecting, storing, and processing data, and use security measures to guard against unauthorised access, alteration, disclosure, or loss of your information. Data exchanged between you and our website travels over an encrypted, SSL-secured connection.

Newsletters and Marketing Messages

If you subscribe to our newsletter, we will use your email address to send it to you. Every email includes an unsubscribe link, and you can opt out at any time.

Your Choices

You can ask us to show you, correct, or delete the personal information we hold about you by writing to contact@rawauraclub.com. We may need to keep certain order records where the law requires it.

Third-Party Websites

Our website may contain links to other sites, such as those of our partners or advertisers. We do not control those sites and are not responsible for their content or privacy practices. Each has its own policies, which apply when you visit them.

Accuracy of Website Information

We try to keep everything on our website accurate, but it may occasionally contain technical or typographical errors. We may correct or update information, and change our products and offerings, without prior notice.

Your Acceptance

By using our website, you agree to this policy. If you do not agree, please do not use the site. If you keep using it after we publish changes here, that counts as your acceptance of those changes.

Changes to This Policy

We may update this policy from time to time. Please check this page now and then to stay informed about how we protect your information.

Contact Us

For any questions or concerns about this policy or your personal information:

Email: contact@rawauraclub.com